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Pricing

Try PlayFab risk free and only pay when you’re ready!

PlayFab is free to start and offers flexible plans for growth.

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PlayFab is free to start and offers flexible plans for growth.

  • Free to Start

    • Development Mode, Up to 10 Titles with up to 100k users per title
    • Limited free use of VM Instance Hours

Then, when your title passes 100K users, pick the right plan:

  • Standard Plan

    • Up to 10 titles in development mode
    • Unlimited live titles & player accounts
    • Included monthly meters valued at $400 USD, then pay-as-you-go on live titles
    • Gold Support. Access to support ticket submission
  • Premium Plan

    • Everything included in Standard Plan
    • Included monthly meters valued at $8000 USD, then pay-as-you-go on live titles
    • Platinum Support. Access to support ticket submission with emergency escalations
  • Enterprise Plan

    • Platinum Support. Premium service with custom pricing and dedicated support
    • Unlimited live titles & player accounts
    • Up to 10 titles in development mode
    • Custom meter pricing based on volume

Compare

Compare features to see which plan fits best for you

Titles Standard Plan $99/mo then pay-as-you-go Premium Plan $1999/mo then pay-as-you-go
Development Titles 10 titles Up to 100,000 players per title 10 titles Up to 100,000 players per title
Events*
PlayStream Events 20 Million Events $6 per additional million 500 Million Events $5.70 per additional million
Telemetry Events 10 Million Events $2.50 per additional million 500 Million Events $2.38 per additional million
*If the average event size is greater than 1KB, 1 event = the average event size
Profile
Reads 60 Million Reads $0.30 per additional million 1 Billion Reads $0.29 per additional million
Writes 30 Million Writes $6.50 per additional million 500 Million Writes $6.18 per additional million
Storage 10 GB $1.40 per additional GB 250 GB $1.33 per additional GB
Content & Configuration
Reads 200,000 Reads $0.0025 per additional 1k reads 15 Million Reads $0.0024 per additional 1k reads
Writes 100,000 Writes $0.03 per additional 1k writes 15 Million Writes $0.029 per additional 1k writes
Storage 10 GB $0.1 per additional GB 50 GB $0.095 per additional GB
Cloudscript
Execution Time 400,000 GB-s $0.00002 per additional GB-s 1 Million GB-s $0.000019 per additional GB-s
Total Executions 1 Million executions $0.2 per additional million executions 100 Million executions $0.19 per additional million executions
Insights
Insights Credits Insights Performance Level 1 25 Credits, $0.65 per additional credit Insights Performance Level 1 750 Credits, $0.62 per additional credit
Party
Party Connectivity 10,000 Player Minutes Connected $0.0001 per additional player minute 10,000 Player Minutes Connected $0.000095 per additional player minute
Party Voice 10,000 Player Voice Minutes $0.001 per additional player voice minutes 10,000 Player Voice Minutes $0.00095 per additional player voice minutes
Party Voice & Cognitive Services 10% of Player Voice Minutes Consumed are Included $0.015 per additional % of player voice minutes consumed 10% of Player Voice Minutes Consumed are Included $0.0143 per additional % of player voice minutes consumed
Multiplayer Servers
VM Instance Hours

750 Av2 Hours (East US) per month

750 Av2 Hours (North Europe) per month

750 Fv2 Hours (East US) per month

750 Fv2 Hours (North Europe) per month

(Additional hours priced per VM & region available in detailed price sheet)

750 Av2 Hours (East US) per month

750 Av2 Hours (North Europe) per month

750 Fv2 Hours (East US) per month

750 Fv2 Hours (North Europe) per month

(Additional hours priced per VM & region available in detailed price sheet)

Network Egress
Multiplayer Servers

10 GB Zone 1 $0.05 per additional GB

10 GB Zone 2 $0.08 per additional GB

10 GB Zone 3 $0.20 per additional GB
10 GB Storage

10 GB Zone 1 $0.05 per additional GB

10 GB Zone 2 $0.08 per additional GB

10 GB Zone 3 $0.20 per additional GB
10 GB Storage

Party

10 GB Zone 1 $0.055 per additional GB

10 GB Zone 2 $0.088 per additional GB

10 GB Zone 3 $0.22 per additional GB

10 GB Zone 1 $0.055 per additional GB

10 GB Zone 2 $0.088 per additional GB

10 GB Zone 3 $0.22 per additional GB

File Management CDN $0.10 per GB $0.10 per GB
Support
Forums
Support Documentation
Support Ticket Submission
Emergency Escalation  
More
Add-ons See Add-On Rates See Add-On Rates

Frequently Asked Questions about PlayFab Pricing

PlayFab is moving from a MAU-based pricing model to a usage-based pricing model. The change is to reflect that PlayFab is a flexible backend platform for all game developers to use in a modular way while only paying for the features they use. We received a lot of feedback that the MAU-based pricing model was one-size-fits-all and too cost prohibitive for many developers. This change provides the flexibility for developers to use a little or a lot of PlayFab and only be charged for what they use.

All new PlayFab accounts will automatically be onboarded into the new pricing plans. Accounts created prior to April 2, 2020 will have until September 30th, 2020 to plan for the change. After that time, customers will be transitioned to the new plan. Current customers can also choose to transition to the new pricing at any time.

With the usage-based pricing model, PlayFab services are metered and you only pay for the resources you use. You can adopt the usage of additional features on your own timeline. We received a lot of feedback that the MAU-based pricing model was one-size-fits-all and cost prohibitive for many developers. This change provides the flexibility for developers to use a little or a lot of PlayFab and only be charged for what they use.

For titles in development or at the start of their LiveOps journey, PlayFab remains free (for up to 100,000 unique players with some other limits). To help you predict your cost, we are offering two levels of paid subscription plans that combine support with included meters at discounted rates.

Upgrade to the Standard Plan for Gold level ticketed support and included meters valued at USD$400 for a $99 monthly subscription. The Standard Plan is ideal for Indie developers. Developers with larger games can contact us to subscribe to the Premium Plan for $1999 USD monthly. The Premium Plan includes Platinum level support and meters valued at $8000USD. Very large titles can contact us for custom Enterprise pricing. Additional usage for meters consumed over included amounts will be charged at the end of each month. You can track your estimated usage in the Game Manager billing summary page. Learn more about billing summaries and base rates.

PlayFab meters are directly related to APIs within the PlayFab feature set. For a full list of meters and how they are related to feature APIs, visit the Meters page in our documentation.

PlayFab is free to use for games that are in development. Every account can have up to ten titles in Development Mode so that you can do evaluation, development and testing to make sure you’re targeting your usage effectively. Your titles can remain in Development Mode if you have 100,000 or fewer unique player accounts. This allows development and testing of your title while it's still in a free usage state.

If a title is in Development Mode, the system will not allow more than unique players (according to the "Development Titles" column at the top of this page) to access. In order to add more users, you will either need to delete existing users to make room for new users, or add a pricing plan to your billing account. This essentially means that you add billing information (typically a credit card) to your title billing account. Learn more about account upgrades and title launches.

All customers get access to our web forums, documentation, and tutorials. In addition, we have an active community in Slack, where developers can share their experiences and knowledge with one another. Customers on a paid plan get access to dedicated support, including the ability to submit tickets. At the Enterprise level, customers will have dedicated support. Learn more about technical support.

If you’re in our Professional or Enterprise tier, it’s going to depend upon your usage. From our own evaluation, most titles will see a reduction in cost for the core service. For cases where the title usage is high, that could result in an increase. We’re providing a six month transition period, or until the end of your Enterprise contract date, to make sure you have time to make any changes needed to optimize your usage.

If your game is already live and you’re working on your monetization, don’t worry – you still have plenty of time to tune your usage so that you can feel comfortable about where you are before the new pricing takes effect. In the coming weeks, we will be building a best practices document you can refer to, which provides guidance on how to design for more optimized usage patterns. We’ll always be available to advise developers via our forums and our support team, where there are questions.

We're working on a billing summary view to show this. For now please email sales@playfab.com and include your title ID's. We'll verify the email matches one on the account, and send back the current meter numbers and estimated pricing.